Homebound Delivery Service Policy

Massapequa Public Library


A.  Eligibility
Massapequa School District residents with a valid Massapequa Public Library card who:
1. Have a temporary or permanent physical disability that prevents them from coming to the Library or;
2. Are confined to their home due to prolonged illness, extended convalescence, or advanced age and do not have a household member to pick up and return Library materials; and
3. Are not in violation of any Library policies.  
B.  Procedures      
1. Patrons will call the Reference Desk when they would like to check out Library materials.  A Librarian will fill out a Homebound Delivery request over the phone, to include the reason for the service and the materials requested.  Materials that can be borrowed are books, books on CD and older DVDs.  "Older" materials mean items that have been in our collection for over a year.
2. No more than five (5) reading materials and five (5) media items may be borrowed at one time via homebound delivery service.
3. Written verification of the patron's homebound status may be requested by the Library Administration.
4. If requested, the Library will keep the patron's library card on file to check out the library materials.
5. A Librarian will contact the patron to arrange for delivery and return of the borrowed materials.  Deliveries are made once per week.
6. Homebound patrons will be responsible for lost or damaged materials.
7. Overdue fines may be imposed for materials not returned at the time of a scheduled pick up with the Library staff member
8. The Library retains the right to assess fines and/or discontinue service if borrowed items are damaged and/or not returned in the same condition as they were delivered.
9. No staff member of the Library is to enter the home and all materials are to be returned in the delivery bag supplied by the Library.            
Approved by the Board of Trustees: August 13, 2012